Your Privacy and Security with Navega Bem

Privacy Policy

Last Updated: 29 June 2026

Navega Bem Web Design Lda. is committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and the rights you have under the European Union General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website, you agree to the practices described in this Privacy Policy.

1. Data Controller

The Data Controller responsible for processing your personal data is:

Navega Bem Web Design, Lda.

Lisete Gonçalves

Avenida Mário Soares 145,
Complexo Habitacional do Amparo,
Bloco J, Loja DQ, Funchal 9000-783
Madeira, Portugal

Email: info@navegabem.com

Mobile: (+351) 969 458 999

If any of these details change, this Privacy Policy will be updated accordingly.

2. Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

Name
Email address
Telephone number
Company name (if applicable)
Any information you submit through contact forms or email correspondence

Information Collected Automatically

When you visit our website we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of access
Referring website
Website usage statistics
Cookie information

This information helps us improve our website, monitor security and analyse website performance.

3. Why We Process Your Data

We process personal data for the following purposes:

Responding to enquiries
Providing quotations
Delivering our services
Managing customer relationships
Improving our website
Monitoring website security
Meeting legal obligations
Analysing website traffic (where consent has been given)

4. Legal Basis for Processing

Under Article 6 GDPR we process personal data on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests
Protection of vital interests where applicable

Where processing is based on consent, you may withdraw your consent at any time.

5. Contact Forms

When you submit a contact form, we process the information you provide solely for the purpose of responding to your enquiry and providing the requested services.

We do not use your information for unrelated marketing purposes unless you have specifically agreed to receive marketing communications.

6. Cookies

Our website uses cookies to improve your browsing experience.

These may include:

Essential Cookies

Required for the website to function correctly.

Preference Cookies

Remember your preferences and settings.

Analytics Cookies

Help us understand how visitors use our website.

These cookies are only placed where required after obtaining your consent.

You can withdraw or change your cookie preferences at any time using our cookie settings.

7. Google Analytics

If enabled, this website uses Google Analytics 4 (GA4) to understand how visitors use our website.

Google Analytics collects anonymous information including:

Pages visited
Time spent on the website
Device type
Browser information
Approximate geographic location

We use this information solely to improve our website and services.

Google Analytics cookies are only activated after your consent where required by law.

For more information, please refer to Google's Privacy Policy.

8. Third-Party Services

Depending on the services used on our website, personal data may be processed by trusted third-party providers including:

Website hosting provider
Google Analytics
Google Maps
Google reCAPTCHA
Embedded YouTube or Vimeo videos
Email service providers

These providers process data only where necessary to provide their services and are required to comply with applicable data protection laws.

9. International Data Transfers

Some third-party providers may process personal information outside the European Economic Area (EEA).

Where this occurs, appropriate safeguards are implemented in accordance with GDPR, including Standard Contractual Clauses or other approved transfer mechanisms.

10. Data Retention

We retain personal data only for as long as necessary.

Typical retention periods include:

Contact enquiries: up to 24 months
Customer records: as required by applicable accounting and tax legislation
Server logs: normally between 30 and 90 days
Google Analytics data: according to the retention period configured within Google Analytics

Where legal obligations require longer retention, data will be retained accordingly.

11. Data Security

We implement appropriate technical and organisational measures to protect personal information, including:

SSL/TLS encrypted connections
Secure hosting
Access controls
Regular software updates
Firewall protection
Regular backups

Although we take reasonable precautions, no internet transmission can ever be guaranteed to be completely secure.

12. Your Rights

Under GDPR you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Restrict processing
Object to processing
Receive your personal data in a portable format
Withdraw consent
Lodge a complaint with the relevant supervisory authority

To exercise any of these rights, please contact us using the details provided above.

13. Complaints

If you believe your personal data has not been handled correctly, you have the right to lodge a complaint with the Portuguese Data Protection Authority:

Comissão Nacional de Proteção de Dados (CNPD)

Website: https://www.cnpd.pt

14. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage you to read their respective privacy policies.

15. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

Any updates will be published on this page together with the revised Last Updated date.

We recommend checking this page periodically to remain informed of any changes.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

Navega Bem Web Design, Lda.

Avenida Mário Soares 145,
Complexo Habitacional do Amparo,
Bloco J, Loja DQ, Funchal 9000-783
Madeira, Portugal

Email: info@navegabem.com

Mobile: (+351) 969 458 999